About us

We understand your problems may be difficult to talk about so we pride ourselves on being approachable, engaging, flexible and passionate. Our practice offers therapy for adults of any age, young people and children, covering a wide range of mental health difficulties. We also offer supervision to other professionals, and a range of consultancy and training services for organisations. Please contact us with any question regarding your current needs.

Highly skilled:
Our practice is staffed by Clinical Psychologists and other Psychological Therapists each with over 10 years’ experience of working as qualified practitioners within the NHS. All our practitioners have completed a wide-range of training activities to develop their therapeutic skills. Where relevant, we are accredited practitioners with recognised national organisations (e.g., BABCP: British Association for Behavioural & Cognitive Psychotherapies – the lead organisation for regulating Cognitive Behaviour Therapy practice:www.babcp.com).

All our practitioners are registered with appropriate professional bodies
(e.g., HCPC: Health and Care Professions Council – www.hpc-uk.org
BPS: British Psychological Society – www.bps.org.uk.
These organisations stipulate clear guidelines on professional behaviour, data protection, confidentiality, safeguarding for vulnerable people and children, continuing professional development and the supervision of practitioners to ensure safe and effective practice. All our practitioners are also cleared by the Disclosure & Barring Service at regular intervals.

We apply the highest standards of professional and ethical behaviour to all our work. For example, should we feel that your needs are not best met by the services offered by this practice, we will advise you of this and suggest an alternative source of support.

We review our practice in line with national, research-based clinical guidelines (e.g., NICE: National Institute for Health and Care Excellence) in order to be able to offer the most effective therapies for specific mental health conditions.

Location of the practice:
The practice is based in Hagley village in north Worcestershire. Click here to see a map of our location. There is easy access to good transport links (train – Birmingham-Worcester line; motorway– M5/M42). Where necessary we will try our utmost to arrange a convenient alternative location to meet with you, e.g., at a local GP practice, as we unfortunately cannot currently provide disabled access at our premises.

Lead Therapist
Dr Heather Bennett
B.A. (Hons.), M.Sc., Ph.D., Clin.Psy.D., C. Psychol., A.F.B.Ps.S.
Chartered Clinical Psychologist
BABCP Accredited Cognitive-Behaviour Therapist
Registered Practitioner Psychologist (with the HCPC – Health & Care Professions Council)
EMDR Therapist

Heather has over 17 years’ experience of working within the NHS and qualified with a Doctorate in Clinical Psychology from the University of Manchester in 2003. She works with adults, young people, children and their families and is a Recognised Provider for a number of healthcare insurance companies including BUPA and AXA-PPP. Heather has a number of contracts currently with NHS Trusts to provide CBT supervision to some of their staff and, in addition, facilitates a Reflective Practice Group for Trainee Clinical Psychologists at the University of Birmingham where she holds the post of Honorary Tutor.

Previous employment within the NHS as a qualified Clinical Psychologist:

  • Birmingham Children’s Hospital NHS Foundation Trust – within Child & Adolescents’ Mental Health Service (CAMHS)
  • Birmingham & Solihull Mental Health NHS Foundation Trust – working in Community Mental Health Teams
  • University of Birmingham, Clinical Psychology Department – Clinical Tutor

Therapeutic interests: Heather’s main model of therapy is Cognitive Behavioural Therapy (CBT) including “third wave” therapies such as compassion-focussed therapy, mindfulness- and acceptance-based techniques. She has also completed Parts I-III (complete) training in Eye Movement Desensitisation and Reprocessing (EMDR).

Heather sees clients at the Hagley office Tuesdays to Thursdays, including Tuesday and Thursday evenings and at other times by arrangement, including some weekend appointments.

Other psychological therapists work on a sessional basis.

Associate therapists:


Dr Melanie Snape, Clin.Psy.D.

Mel started working in the NHS in 1992. She qualified as a Clinical Psychologist from the University of Birmingham in 1996 and afterwards worked in the NHS across services in Birmingham and Solihull. Originally having experience working with older people, Mel then went on to focus on psychology services for adults of working age in Community Mental Health Teams. She became a Consultant Clinical Psychologist in 2007 and took a lead in developing initiatives for the provision of Psychology services in the inner city. This role provided her with a wealth of clinical experience with a large range of clinical presentations including Depression, Anxiety disorders, Eating Disorders, Psychosis and Personality disorders. Mel has a long held interest in Post-Traumatic Stress Disorder which is her clinical specialism and the area she has researched and provided specialist supervision and training for. Mel has been a qualified EMDR practitioner since 2009.

Mel gained a post-graduate diploma in Cognitive Therapy from Oxford University in 2001 and since then has provided teaching and supervision to trainee Clinical Psychologists and CBT practitioners on courses at The University of Birmingham. She now works as a Lecturer at the University of Birmingham having been involved in the CBT programme since it first started in Birmingham. She is an accredited Behavioural and Cognitive Psychotherapist with the BABCP.

Mel sees clients at the Hagley office on Fridays, and at other times by arrangement.